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Freeway Service Patrol
Service Area Map
Overview
The Metro Freeway Service Patrol (FSP) is a congestion mitigation program managed in partnership with Metro, CHP and Caltrans on all major freeways in LA County, and is the largest of its kind in the nation performing approximately 25,000 assists each month. The program utilizes a fleet of roving tow and service trucks designed to reduce traffic congestion by efficiently getting disabled vehicles running again, or by quickly towing those vehicles off of the freeway to a designated safe location. Quickly removing motorists and their disabled vehicles from the freeway reduces the chances of further incidents caused by onlookers and impatient drivers. In addition, FSP helps save fuel and reduce air polluting emissions by reducing stop-and-go traffic.
The service is absolutely FREE to motorists. Simply call 511 and say “Motorist Aid” from your phone or call from a freeway callbox. The services include the following:
- Changing flat tires
- Jump-starting cars
- Refilling radiators and taping leaky hoses
- Providing up to a gallon of fuel
Towing disabled vehicles to designated safe locations off the freeway
Hours of Operations
Service provided on selected holidays.
Facts and Service Vehicles
- $325,000,000 savings to motorists in time and fuel based on $25,000,000 annual budget and a 13:1 benefit to cost ratio – for every $1 spent, there is a $13 benefit to motorists
- 300,000 assists performed each year (average), and over 7,000,000 assists since 1991
- 9,454,840 hours motorists saved from sitting in traffic
- 16,253,000 gallons of fuel savings
- 150,000 kg of emissions savings
- The average wait time for FSP service is seven minutes (the average wait time for AAA service is over 30 minutes)
- The Los Angeles County FSP program generates one-half of the cumulative benefits of the 14 FSP programs in the state
- 149 tow and service trucks operating during peak commuting hours
- 44 tow trucks operating during the middle of the day (weekdays)
- 43 tow trucks operating weekends during the heaviest travel hours
- 43 beats (designated freeway segments contracted to tow service providers)
- 475 freeway miles serviced in LA County
General Purpose Freeway Lanes: Assistance for most cars, light trucks, vans and SUVs weighing less than 6,000 GVWR.
Big Rig Lanes: Assistance on the I-710 and the SR-91 Freeways to semi-trucks with trailers and other large vehicles.
ExpressLanes: Assistance to motorists utilizing the ExpressLanes segments of the I-110 and I-10 corridors.
FAQ
- Changing flat tires with the motorist’s spare tire
- Jump-starting dead batteries
- Refilling radiators and temporarily repair leaking hoses
- Providing up to a gallon of fuel
If your vehicle becomes disabled on the freeway and it is an emergency, dial 911. If you require non-emergency vehicle assistance, dial 511 and say “Motorist Aid.” If you do not have your cell phone, you can use the freeway call box. During FSP service hours, your request for non-emergency vehicle assistance will be forwarded to FSP, and a truck will be instructed to assist when it is available. Otherwise, the FSP vehicles are continuously roving the freeways during the designated service hours, and in many cases, may find you before you can call for assistance.
The service is absolutely FREE at the time of service. The program is funded by Metro and Caltrans utilizing state and local tax dollars.
Check the map for FSP coverage.
The FSP driver will only tow vehicles, at no charge, to a safe, pre-determined location designated by CHP. FSP drivers are not permitted to tow vehicles to a private repair facility or home, and cannot recommend service companies or repair facilities.
Our FSP drivers are not permitted to accept tips. However, you may rate us on our Yelp!
Metro FSP is provided by private tow service contractors. See the current list of contractors.
You may contact our Procurement Department for more information.
Freeway Service Patrol Contractors
| Tow Contractor | Phone |
| All City Tow Service | 323-934-0404 |
| Bob’s Towing | 626-965-2407 |
| Bob & Dave’s Towing, Inc. | 562-693-9596 |
| Freeway Towing, Inc. | 323-266-3355 |
| Hollywood Car Carrier | 323-913-4040 |
| Jon’s Towing | 818-771-1174 |
| Kenny’s Auto Service | 562-925-9531 |
| Navarro’s Towing | 323-780-4911 |
| Neighborhood Towing 4 U | 323-935-9900 |
| Platinum Tow & Transport | 805-987-3345 |
| Sonic Towing Inc. | 213-622-6660 |
| South Coast Towing | 323-881-0808 |
| T.G. Tow, Inc. | 661-298-5464 |
| Tip Top Tow | 310-314-4040 |
